Volunteer Crowd Managers Needed:

Greenbelt Arts Center (GAC) needs volunteer crowd managers. A crowd manager (CM) is an usher trained in crowd management through the Maryland State Fire Marshal’s Office (MSFMO). The CM welcomes patrons, manages any issues in the lobby prior to showtime, seats people with special needs and latecomers, and greets patrons at the theater door and checks their tickets. They then stay until the audience leaves. Throughout their 2-3 hour shift, they are responsible for making sure egress is not blocked, escorting people to safety in an emergency, and basic monitoring of the crowd. For the most part, they can watch the performance while keeping an eye out in the periphery for emergencies.

Good candidates should be good with managing diverse people, are at least 18 years old, and available for 2-3 performances a month. A typical show is 9 performances over 3 weekends. Both initial and ongoing training is provided. A background check is required by the City of Greenbelt because the volunteers work with children.

Please fill out the Contact Form found here, and our Box Office Manager will reach out to you.